Trade Contractor's Story

BuilderPay Use Case Stories for Six Different Personas

Background:

Mark is the owner of a trade contracting business in electrical work, specializing in EV charging stations work for both commercial and residential jobs. Over the years, Mark has faced significant challenges with cash flow, often waiting weeks or even months for payments from clients.

Challenge:

Cash flow has always been a major concern for Mark. Delays in payment disrupt his ability to purchase materials, pay his team, and take on new projects. He has also had to deal with the administrative burden of chasing down payments, which takes time away from running his business. Mark needed a solution that ensured timely payments and improved his cash flow.

Solution:

​Mark discovered Builder Pay, a platform designed to streamline payments in the construction industry. BuilderPay addresses his cash flow challenges by assuring funds are held in escrow and designated for his payment before he even begins work.

This provides Mark with the confidence that funds will be available once he completes the task.

Process:

​​​Escrow Assurance: Before Mark starts a project, Builder Pay secures the funds in escrow, ensuring that the payment is set aside specifically for his work.

Task Completion and Approval: Upon completing a task, Mark submits evidence of completion through Builder Pay. The project manager reviews and approves the work.

Immediate Payment: Once the task is approved, Builder Pay releases the funds immediately, depositing them directly into Mark’s company account.

Customer Discount: Mark offers a discount to customers who use Builder Pay, emphasizing the advantages of a seamless payment process for both parties.

More importantly, Mark can prioritize his Builder Pay enabled customers because his business will not be negatively impacted by cash flow issues or a prolonged accounts receivable process. This ensures prompt payments and streamlines operations.

Benefits:

​Improved Cash Flow: With BuilderPay, Mark experiences a steady cash flow as payments are assured and released promptly upon task completion.

Time and Effort Savings: Direct deposit of funds into his account saves Mark the time and effort of handling checks or manual transfers.

Increased Customer Satisfaction: Offering a discount for using BuilderPay makes the payment process easier and more attractive for his customers.

Enhanced Trust: Knowing that funds are secured in escrow before starting work gives Mark the confidence to take on new projects without financial concerns.

 Outcome:

​Since implementing Builder Pay, Mark's business operations have improved dramatically. With assured funds and timely payments, his cash flow has stabilized, enabling him to purchase materials promptly and pay his team without delays. The convenience of direct deposits has significantly reduced his administrative burden, allowing him to focus more on expanding his business.

Moreover, by offering discounts to customers who use Builder Pay, Mark has not only attracted more clients but also strengthened his customer relationships.

Builder Pay has revolutionized Mark’s trade contracting business, enhancing its efficiency, reliability, and profitability, ultimately setting his business apart in the competitive market