Fix-n-Flip Project Owner's Story

BuilderPay Use Case Stories for Six Different Personas

Background:

John is a project owner who often works with various vendors for his Fix-n-Flip projects. His primary challenge is ensuring that tasks are completed on time and to the required standards, especially when dealing with new or unknown vendors.

Challenge:

​John's biggest issue is the lack of trust and accountability with new vendors. He has experienced instances where vendors either didn't complete tasks satisfactorily or didn't complete them at all, causing delays and additional costs.

Solution:

​John started using Builder Pay, a payment platform designed specifically for the construction industry. Unlike traditional payment systems, Builder Pay integrates a task completion and checklist verification process.

Process:

​​ Task Assignment: John assigns specific tasks to vendors through Builder Pay, with clear deliverables and deadlines.

Verification: Vendors complete the tasks and upload evidence (photos, videos, or documents) to Builder Pay for verification.

Approval: John reviews the completed tasks and verifies them against the checklist. Payment: Once the tasks are approved, Builder Pay releases the payment to the vendors.

Lien Release: Upon task verification and payment approval, project vendors provide lien releases automatically through Builder Pay.

Benefits:

​​ Accountability: Vendors are held accountable for completing tasks to the required standards.

Trust: John feels more secure working with new vendors as payments are only released upon task completion.

Efficiency: The streamlined process reduces the time spent on follow-ups and ensures projects stay on track.

Outcome:

​​​Since implementing Builder Pay, Mark's business operations have improved dramatically. With assured funds and timely payments, his cash flow has stabilized, enabling him to purchase materials promptly and pay his team without delays. The convenience of direct deposits has significantly reduced his administrative burden, allowing him to focus more on expanding his business.

Moreover, by offering discounts to customers who use Builder Pay, Mark has not only attracted more clients but also strengthened his customer relationships.

Builder Pay has revolutionized Mark’s trade contracting business, enhancing its efficiency, reliability, and profitability, ultimately setting his business apart in the competitive market.